Streaming services disrupted in Venezuela as Guaido speaks following public uprising

Network data shows that Venezuela’s state-run internet provider ABA CANTV (AS8048) is restricting access to YouTube, Google services and Bing at 16:35 UTC (12:35 VET) on 1 May 2019. The incident is continuing one hour following the disruption’s onset.

Yesterday, multiple services were restricted for much of the day after Juan Guaidó garnered a degree of military backing and called the public out onto to the streets for “Operation Freedom”, a project with the stated goal of reinstating democratic establishments in Venezuela.

The updated findings are based on 3000 network measurements taken from 200 vantage points across Venezuela prior to and during the hour following the speech collected by the NetBlocks internet observatory. Each web probe measurement consists of latency round trip, outage type and autonomous system identity, in addition to a larger global control data set.

Access to the services had only been recently restored by the service provider, minutes before adversary Nicolás Maduro gave a scheduled speech to the public:

The pattern of outages provides additional validation to support existing technical evidence of politically motivated censorship in Venezuela, highlighting the provision of fast and reliable internet service during announcements by Venezuela’s contested government.

The outage marks the continuation of ongoing ephemeral, or intermittent internet censorship imposed by the state appearing to target critical speech. Data are consistent with previous targeted disruptions during public appearances by Juan Guaidó, and during sessions of Venezuela’s National Assembly.

Venezuela saw a remission in ephemeral network filtering during the nationwide power outages through March. News media and campaign website filters remained in place throughout that period and intermittent censorship resumed even as much of the country remained offline due to chronic power grid failures.

Past incidents of network filtering in Venezuela have lasted from twelve minutes to over twenty hours, when YouTube was restricted hours before the country’s first nationwide power outage. Network data indicates that the platform disruptions are consistent with methods used to block online content in Venezuela.


Internet performance and service reachability are determined via NetBlocks web probe privacy-preserving analytics. Each measurement consists of latency round trip time, outage type and autonomous system number aggregated in real-time to assess service availability and latency in a given country. Network providers and locations are enumerated as vantage point pairs. The root cause of a service outage may be additionally corroborated by means of traffic analysis and manual testing as detailed in the report.

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